Me: Well it says that you were called on Friday for 5 items.
Patron: No, I got a call telling me that I had 1 book, 2 CDS, and 2 DVDs ready to be picked up.
Me:...That equals 5.
Monday, July 2, 2012
1 + 2 + 2 = Not 5
A patron came to the Circ Desk complaining that he wasn't notified about an item that was on hold. I pulled up his record and looked at the hold call history.
Me: Well it says that you were called on Friday for 5 items.
Patron: No, I got a call telling me that I had 1 book, 2 CDS, and 2 DVDs ready to be picked up.
Me:...That equals 5.
Me: Well it says that you were called on Friday for 5 items.
Patron: No, I got a call telling me that I had 1 book, 2 CDS, and 2 DVDs ready to be picked up.
Me:...That equals 5.
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1 comments:
You are so right! :-)
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