Oh, patrons.

A patron came in one morning right after we opened to return some DVDs. As I started checking them in I noticed that they were all a day late...

Me: Sir, these were due yesterday so there will be an overdue charge for them.

Patron: They aren't late. I was in the parking lot at 9:00am.

Me: We don't open until 10:00am though.

Patron: I know that, but since I was here before you opened, they aren't late.