To advertize any upcoming programs or special events at my
library we have an old fashioned sign by the road. To update the sign, two
staff members have to go outside and take off the old letters and replace them
with the new events. The whole process takes about 20 to 30 minutes and it is a
great way to get out of the library….unless a patron decides to follow you!
Last week I was outside changing the sign with one of my
coworkers when we realized we left out one of the letters. I continued to
update the sign as she ran inside to get the missing letter. When she came back
she mentioned that there was a patron inside complaining about us not having
Julius Caesar by Shakespeare on audio book. Since I am in charge of the classic
books, I made a mental note to order it in audio the next time we do an order.
Mental note was made and I went back to the task at hand.
Next thing I hear was “Excuse me! Excuse me!” I look up to
see a woman coming out from the library and heading directly towards me by the
road. She looked pretty angry and I wasn’t too thrilled that a patron was
looking for me.
Patron: You don’t have Julius Caesar on audio book. I need
Julius Caesar on audio book.
Me (I decided to play dumb just because this woman was
ruining my little 30 minute escape): Excuse me?
Patron: You don’t have Julius Caesar on audio book. I need
Julius Caesar on audio book.
Me: I’m very sorry, ma’am.
Patron: Well the Smithville Library has it, but this county
doesn’t lend audio books and I need Julius Caesar on audio book. She has to
listen to Julius Caesar on audio book. Why don’t you have Julius Caesar on
audio book? I think it is completely ridiculous that you don’t have Julius
Caesar on audio book!
I thought it was completely ridiculous how many times she
was saying “Julius Caesar on audio book”, but that is not the point. The point
is she was ruining my time away from the library. I go outside to get away from
patrons and I don’t want them following me outside with their silly complaints.
Soapbox over.
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