Oh, patrons.

A patron came in one morning right after we opened to return some DVDs. As I started checking them in I noticed that they were all a day late...

Me: Sir, these were due yesterday so there will be an overdue charge for them.

Patron: They aren't late. I was in the parking lot at 9:00am.

Me: We don't open until 10:00am though.

Patron: I know that, but since I was here before you opened, they aren't late.

Best way to mend a book...

My coworker found a book that she thought needed a little mending. When she flipped the page she discovered that a helpful patron had already done some mending for us...

                         

Not too bad if you ask me! 

Wake Up Call

I teach a few computer classes at my library a month.  As a courtesy, I call the patrons that have signed up the day before as a reminder. This patron decided she needed some extra reminders....

Me: I'm calling to remind you that you signed up for a computer class at the library tomorrow morning at 10am

Patron (female, late 60's/early 70s): Oh, great. Can you call me in the morning and wake me up?

Me: Uhhh....

Patron: My alarm clock is broken, so if you will just call me about 9:00am or so, I'll be there.

Newspapers? That's for old people!l

Oh the conversations you will hear when Story Time lets out and kids are extra loud in a small library....

Girl (about 3 years old) LOOK! Those are newspapers!

Brother (4 or 5 years old) Old people read newspapers.

Dad (very embarrassed because the whole library heard this): No, no no. Smart people read newspapers.

Brother: No, dad. Old people read newspapers



Boy has a point...

Excuse me....

So I am just sitting at my desk when a patron (female, late 50s) approaches me.

Patron: Excuse me.

Me: Yes, can I help you with something?

Patron: Can I use the restroom?

You know, no one has ever asked me that. Usually I get "Where is the restroom?", but not this question. For some reason I just thought this was so funny.

Oh and of course I said yes.

Why so sneaky?

My of the main parts of my job is to call patrons and let them know that they have forgotten to include a disc in the DVD case. I do this all the time and I'm the only person at my library who does it (because it is part of being the problem person).

I always explain to the patron that the item cannot be checked in until we have the missing part, therefore it will remain on the their account...but people want to be sneaky.

Patron (carrying a disc): Hi, I turned the case in for this yesterday and I got a call saying I forgot the disc.

Me: No problem, ma'am. Let me go get the case. (I always check it in while they are there so I can notify them of any late charges)....   Ok, so the DVD is 3 days late which means there is a $3 fine on your account.

Patron: Well, I talked to the girl yesterday who called me and she said she was gonna waive the fines.

Me: That was me you spoke with and I didn't say that.

Patron: Oh. (walks away)